FAQs

Q?

Do you sell Full Cakes?

A.

Yes we do, we have a range of cakes available, ask a member of staff for details. All of our Full Cakes will require 24 -48 hours notice.

Q?

How long does it it take for delivery?

A.

Our average delivery time is 45 Minutes and can be up to an hour at peak times.

Q?

Will my Ice Cream Melt?

A.

No our Desserts are delivered in Temprature controlled boxes. This will keep you Gelato Ice Cream from melting.

Q?

Is you website secure for online payments?

A.

Our ordering website is the most secured takeaway website around. Secured by a SSL certificate and also mcAfee security certified.

Q?

How do i know if you received my order?

A.

Once you place your order you will receive an Email order confirmation and once your order leaves you will recieve an Email that your order has left.

Q?

Whats the difference between normal Ice Cream and Gelato Ice Cream?

A.

Gelato has less fat than ice cream. While ice cream is normally heavy on the cream and has a fat content of at least 10 percent, gelato uses more milk than cream, and generally also uses less egg yolks — if any. Ice creams are churned faster and harder than gelato

Q?

Do you accept cash?

A.

Yes we do accept cash instore and online for deliverys

Q?

Do you have a Collection service & Eat in service?

A.

Yes we have a Collection and Delivery Service in our Derby Shop, But in our Belper shop  we only have a Collection service & Delivery Service.